1. Information Collection
We collect information that you provide directly to us when you create an account, enroll in a program, or contact support. This may include your name, email address, phone number, company name, and job title.
We also collect certain technical information automatically, such as IP address, browser type, and usage interactions to improve platform quality and reliability.
2. Data Usage
We use collected information to:
- Provide, maintain, and improve our services.
- Process transactions and send related notices.
- Send technical updates and operational messages.
- Respond to support requests and user inquiries.
- Communicate relevant offers, products, and events.
3. Third-Party Sharing
We do not sell personal information. We may share limited data with trusted service providers who support platform operations, under contractual obligations for confidentiality and security.
4. Data Security
We apply reasonable safeguards to protect data from unauthorized access, alteration, disclosure, or destruction. Payments are processed through encrypted channels and compliant payment providers.
5. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, and request portability where applicable. Contact us at privacy@nextacademyedu.com.